Our mission statement sets out the formal aims and values of the practice:
“We are an independent practice, with a loyal, friendly and approachable team who love to provide individually tailored care with compassion and dignity. Our staff are not incentivised by corporate targets so you can be assured that the personal advice we provide is genuine and can be trusted.”
Our values statement is a bit like the ‘Brownies promise’ that all employees take when they come to work for the practice. This helps to ensure we recruit the right staff to follow our practice culture.
“A ‘Roker Park’ team member is proud to be involved with the practice and its independent ethos. They must be utterly focused on patient care; quick to respond to clients with compassion and dignity in a friendly way; loyal, approachable and trustworthy to clients and colleagues; – and be as in love with their role as they were on their first day.”